FAQ

Frequently Asked Questions (FAQ)

🛒 Orders

How do I place an order?
Simply browse our store, add the items you love to your cart, and follow the steps at checkout to complete your purchase. You will receive an order confirmation email shortly after.

Can I modify or cancel my order?
You can modify or cancel your order within 24 hours of purchase. Contact us immediately at contact@trendyhomes.online and we will do our best to help.

📦 Shipping

How long does it take to receive my order?
Orders are processed within 1-3 business days. Delivery within the US takes 5-10 business days and international orders take 10-20 business days.

Will I receive a tracking number?
Yes! Once your order ships, you will receive a confirmation email with your tracking number. It may take up to 24 hours to activate.

Do you offer free shipping?
Yes, we offer free shipping on qualifying orders. The threshold will be shown at checkout.

🔄 Returns & Refunds

How do I return a product?
You have 30 days from delivery to request a return. Email us at contact@trendyhomes.online with your order number and reason for return and we will guide you through the process.

When will I receive my refund?
Once we receive and inspect your return, your refund will be processed within 5-7 business days to your original payment method.

💳 Payments

What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment methods available at checkout.

Is my payment information secure?
Absolutely. All transactions are protected with SSL encryption. We never store your card details.

📞 Support

How can I contact you?
Reach us anytime at contact@trendyhomes.online — our team is available 24/7 and will respond within 24-48 business hours.