Politique de remboursement
Return & Refund Policy
Overview
We want you to love what you ordered. If for any reason you're not completely satisfied with your purchase, we're here to make it right.
Return Window
You have 30 days from the date of delivery to request a return.
Eligibility Conditions
To be eligible for a return, your item must be:
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Unused and in the same condition you received it
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In the original packaging
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Accompanied by proof of purchase or order number
Non-Returnable Items
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Sale or discounted items (final sale)
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Items with visible signs of use or damage caused by the customer
How to Initiate a Return
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Email us at contact@trendyhomes.online with your order number and reason for return
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Our team will respond within 2 business days with return instructions
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Pack the item securely in its original packaging
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Ship the item back using the provided instructions
Refunds
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed within 5-7 business days to your original payment method.
Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.
Damaged or Wrong Items
If you received a damaged or incorrect item, contact us immediately at contact@trendyhomes.online and we will resolve it at no extra cost to you.
Contact
For any questions about your return, reach us at contact@trendyhomes.online — we're available 24/7.